| Purpose of the processing of Personal Data | Personal data being processed | Personal Data processing period | Legal basis for the processing of Personal Data |
|---|---|---|---|
| Registration on the Platform, use of User account, provision of services via the Platform. | Name, surname, username, email address, password, Google account data, GitHub account data, workplace information, service and account usage history, content associated with services and account, information about the services ordered and used and changes therein. | We shall retain the proof of your acceptance of our Terms of Use for the duration of our relationship and 10 years after the termination of the Terms of Use; Account data is retained for 1 month after the end of provision of services. | Data processing is necessary for the conclusion and performance of the contract (Article 6(1)(b) of the GDPR). The legitimate interests of Extendity to ensure the quality of the operation of the account, the provision of services to the clients by allowing them through their representatives to create the accounts and use the services (Article 6(1)(f) of the GDPR). |
| Provision of Platform support, communication with you. | Name, surname, username, email address, phone number (if provided), Google account data, GitHub account data, workplace information, information needed to address quality of service issues, contents of the request and response to the request. | During the administration of the question and 5 years after the end of the administration of the question or the last contact. | We shall process your data based on your consent (Article 6(1)(a) of the GDPR) which you express by contacting us and our legitimate interests to provide you with requested information and assistance (Article 6(1)(f) of the GDPR). If matter relates to the performance of the contract between us and you, as our Client, Personal Data shall be processed based on the contract (Article 6(1)(b) of the GDPR). |
| Conclusion and execution of contracts necessary for the Company’s activities, other internal management. | Name, surname, email address, phone number, address, position, relationship with the represented legal entity, self-employment certificate data (if relevant), other data required for cooperation. | During the period of provision of services / cooperation and 10 years after the end of provision of services / cooperation unless a longer storage period is mandatory in accordance with the in the Index of Retention Periods for Internal Administrative Documents, as approved by the order of the Chief Archivist of Lithuania or other legal acts. | Data processing is necessary for the conclusion and performance of the contract (Article 6(1)(b) of the GDPR). Our legitimate interest to perform our contractual obligations in a high-quality and efficient manner(Article 6(1)(f) of the GDPR). |
| Managing payments, accounting, debt management. | Name, surname, email address, phone number, address, position, relationship with the represented legal entity, account number, credit institution, payment information, debt information, data transferred by the company collecting the contributions and confirmations of payments. | The data shall be retained in compliance with the Lithuanian legislation governing financial transactions and financial accounting and where such legislation does not specify time limits, for a period of 10 years from the date of the payment. | Data processing is necessary for the conclusion and performance of the contract (Article 6(1)(b) of the GDPR). The processing is necessary for compliance with a legal obligation imposed on Extendity to ensure proper financial accounting (Article 6(1)(c) of the GDPR) in accordance with the Law on Tax Administration of the Republic of Lithuania, Law on Financial Accounting of the Republic of Lithuania, Law on Companies' Financial Reporting of the Republic of Lithuania, Law on Payments of the Republic of Lithuania, Law on Companies of the Republic of Lithuania and other applicable legislation. The legitimate interests of Extendity to effectively manage financial operations and debts (Article 6(1)(f) of the GDPR). |
| Platform administration, quality assurance, development of the Platform and services provided via the Platform, maintenance of security of the Platform, management of Social Accounts. | IP address, data collected with the help of cookies and settings, browser used, date and time of login, password usage information, service-related data (see Section “AI Functionalities, Platform Administration and Development” of this Privacy Policy for more information). Data collected through the integration of Google and GitHub accounts. | Cookie data is retained as outlined in the Section “Use of Cookies and Other Tracking Technologies” of this Privacy Policy. Service-related data shall be retained for the duration of the account’s use and for a period of 1 month after the end of provision of services, unless specified otherwise in Section “AI Functionalities, Platform Administration and Development” of this Privacy Policy. When processing is based on your consent, we shall process your Personal Data until you withdraw your consent. Information stored on Social Accounts is subject to the terms established by the respective network owner. | Consent of the data subject to the processing of such data (Article 6(1)(a) of the GDPR). The legitimate interests of Extendity to ensure the smooth functioning, development and security of the Platform and services provided via it (Article 6(1)(f) of the GDPR). |
| Sending news, conducting surveys, direct marketing, advertising services. | Name, email address, phone number, the data requested in the survey announcement / questionnaire. | Data are processed for 5 years from the receipt of consent. In the event of consent revocation, data will be retained until the revocation. | Consent of the data subject to the processing of such data (Article 6(1)(a) of the GDPR). |
| Resolving disputes and claims. | Name, surname, phone number, email address, the content of the claim or other similar document, information / documents related to the dispute / claim. | During the resolution of the dispute and for the period of 10 years following the conclusion of the dispute procedure (or, in the case of a judicial dispute, after the final judgment has become final). Requests and correspondence from you shall be kept for the period of 5 years following the conclusion of the processing of the request. | The processing is necessary for compliance with a legal obligation imposed on Extendity (Article 6(1)(c) of the GDPR) in accordance with the Civil Code of the Republic of Lithuania, the Code of Civil Procedure of the Republic of Lithuania and other legislation. Legitimate interests of Extendity or of a third party to assert claims or defend their rights (Article 6(1)(f) of the GDPR). |
| Service powered by AI | Description of the service | Usage of the data for Platform administration and development purposes |
|---|---|---|
| AI-driven Security Investigation | This service employs AI agents based on large language models (“LLMs”) to assist with the analysis and investigation of security events. Security event metadata (such as timestamps, event types, source identifiers, and associated system information) is being processed to summarize and contextualize activity. AI Agents may extract entities and attributes from event data (e.g., user IDs, device names, or IP addresses) to perform automated triage based on applicable compliance frameworks or user-defined security and policy rules. Upon processing automated reasoning outputs are generated that categorize incidents (e.g., false positives, confirmed positives, or benign cases) and compiles a final summary report for review by the Client and recordkeeping. No direct access to user credentials, file contents, or Personal Data is required beyond what is contained in the security metadata or explicitly provided by the user. | Data processed through this service is retained by Extendity in anonymized or aggregated form for Platform optimization and performance tuning. |
| AI-driven Automated Response | This service uses AI agents powered by LLMs (together – “AI system”) to analyze, transform, and communicate security-related data and insights to the Client. It processes security event metadata to perform automated transformations such as information extraction, summarization, and contextual analysis. Based on processed data, the AI system generates human-readable communications (e.g., system alerts, email notifications, or internal messages) that are transmitted through the User’s selected communication channels. | |
| AI Assistant | This service enables interactive communication between the User and the chatbot – “AI Assistant”. The AI assistant can answer queries related to the User’s security environment, including event data, asset inventory, and investigation results. It performs data retrieval, summarization, and reasoning operations on security-related datasets to respond to User questions within the Platform interface. User inputs (e.g., chat messages or queries) and relevant contextual data (e.g., security events, assets, and investigations) are processed to generate responses. These interactions are stored as part of the User’s account history for service continuity, auditability. | Data processed through this service is retained by Extendity to gain a better understanding of the Client, their systems, and their environment, thereby enabling Extendity to provide more precise recommendations. This data may be used to train LLMs, however, only with prior explicit consent of the User. |
| Cookie category | Description |
|---|---|
| Strictly necessary cookies | These cookies are essential for the proper functioning of the Platform – they allow you to log in, browse and use the features of the website. They can also be used to ensure the accessibility, integrity and security of the Platform and to determine whether visitors comply with the rules. |
| Performance or analytical cookies | These cookies help us improve the performance of the Platform, for example by ensuring that Users can easily find the information they are looking for. |
| Functional cookies | Functional cookies enhance the functionality and security of the Platform. |
| Targeting cookies | These cookies are used to provide with personalised offers and advertisements based on your interests, to create a profile of your preferences, and to support email marketing campaigns. They are also used to limit the number of times an advertisement is shown and to measure the effectiveness of advertising campaigns. Such cookies may be placed on the Platform by advertising partners. Targeting cookies do not directly store personal data; however, they operate by uniquely identifying your browser and device. If you do not consent to the use of these cookies, you will receive less personalised advertising content. |
| Cookie name | Cookie category | Purpose of cookie | Data processed | Validity |
|---|---|---|---|---|
| i18n_redirected | Functional | Used by the nuxt-i18n package which attempts to redirect users to their preferred language by detecting their browser's language. | Language identifier. | 365 days |
| cf_clearance | Necessary | Cloudflare Clearance Cookie stores the proof of challenge passed. It is used to no longer issue a challenge if present. It is required to reach an origin server. | Session | |
| auth.strategy | Necessary | Current authentication method used to sign-in to Altro. | Authentication identifier | Session |
| auth.register/github.state | Necessary | Used to store and validate Github authentication state. | Authentication state | Session |
| auth.github.state | Necessary | Used to store and validate Github authentication state. | ||
| auth._token_expiration.register/google | Necessary | Expiration token for Google registration method. | Expiration token | Session |
| auth._token_expiration.register/google | Necessary | Expiration token for Google registration method. | Expiration token | Session |
| auth._token_expiration.register/github | Necessary | Expiration token for Github registration method. | Expiration token | Session |
| auth._token_expiration.google | Necessary | Expiration token for Google authentication method. | Expiration token | Session |
| auth._token_expiration.github | Necessary | Expiration token for Github authentication method. | Expiration token | Session |
| auth._token_expiration.fishbait | Necessary | Expiration token for Altro (username & password) authentication method. | Expiration token | Session |
| auth._token.register/google | Necessary | Authentication token for Google registration. | Authentication token | 2 days |
| auth._token.register/google | Necessary | Authentication token for Google registration. | Authentication token | 2 days |
| auth._token.register/github | Necessary | Authentication token for Github registration. | Authentication token | 2 days |
| auth._token.google | Necessary | Authentication token Google sign-on. | Authentication token | 60 seconds. |
| auth._token.github | Necessary | Authentication token Github sign-on. | Authentication token | 60 seconds. |
| auth._token.fishbait | Necessary | Authentication token for username / password sign-on. | Authentication token | 60 seconds. |
| auth._refresh_token_expiration.register/google | Necessary | Refresh expiration token for Google registration. | Refresh token | Session |
| auth._refresh_token_expiration.register/github | Necessary | Refresh expiration token for Github registration. | Refresh expiration token | Session |
| auth._refresh_token_expiration.google | Necessary | Refresh expiration token for Google sign-on. | Refresh expiration token | Session |
| auth._refresh_token_expiration.github | Necessary | Refresh expiration token for Github sign-on. | Refresh expiration token | Session |
| auth._refresh_token.register/google | Necessary | Refresh token for Google registration. | Refresh token | Session |
| auth._refresh_token.register/github | Necessary | Refresh token for Github registration. | Refresh token | Session |
| auth._refresh_token.google | Necessary | Refresh token for Google sign-on. | Refresh token | Session |
| auth._refresh_token.github | Necessary | Refresh token for Github sign-on. | Refresh token | Session |